PRIVACY POLICY

Ess Creative

Last updated: 02/01/2026

Ess Creative (“Ess Creative”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), create an account, purchase services, or use any content provided by Ess Creative.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Who We Are

Ess Creative is a business registered in the United Arab Emirates (Free Zone).

Contact email: support@dashaess.com


2. Information We Collect

a. Personal Information

We may collect the following personal data when you voluntarily provide it:

  • Full name

  • Email address

  • Billing address

  • Payment details (processed securely via third-party providers such as Stripe – we do not store card numbers)

  • Account login credentials

  • Communications with us (emails, support requests)

b. Automatically Collected Information

When you use the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Referring URLs

This data is collected via cookies, analytics tools, and similar technologies.


3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process payments and subscriptions

  • Provide access to purchased or subscribed content

  • Communicate with you regarding your account, services, or support requests

  • Improve our Site, services, and user experience

  • Comply with legal and regulatory obligations

  • Prevent fraud and secure our platform


4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Performance of a contract (account creation, subscriptions, payments)

  • Consent (marketing communications, cookies where required)

  • Legal obligations

  • Legitimate interests (platform security, service improvement)


5. Payments

All payments are processed by secure third-party payment providers (such as Stripe). Ess Creative does not store or have access to your full credit card details. Payment providers process your data according to their own privacy policies.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze traffic and usage

  • Improve performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site features.


7. Sharing of Information

We do not sell or rent your personal data.

We may share information only with:

  • Payment processors (e.g. Stripe)

  • Hosting and infrastructure providers

  • Analytics and security services

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for the intended purpose.


8. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at support@dashaess.com.


11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that such data has been collected, it will be deleted promptly.


12. International Data Transfers

Your information may be processed outside your country of residence, including in countries that may have different data protection laws. We ensure appropriate safeguards are in place in accordance with applicable laws.


13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the updated policy.


15. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 support@dashaess.com